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Job ID: REQ00030

Department: Compliance

Hours: 37.5

Salary: A Competitive Salary based on Market Rate

Type: Fixed Term (12 months)

  • This is an excellent opportunity for an Apprentice looking to expand their experience in the Legal or Financial sectors with a rapidly growing company which see Compliance as an essential part of the business to sustain its continued growth.
  • The candidate will work within the Compliance team providing support for the team and working alongside colleagues at all levels you will support various business functions.
  • The candidate will review and Update Data Protection Logs which include access or deletion requests;
  • The candidate will be responsible for the preparation of subject access request responses including obtaining copies of letters, emails and other correspondence;
  • The candidate will be responsible for the preparation of responses to data deletion/data restriction requests;
  • The Candidate will be responsible for the updates of the Case Management System (Liberate)
  • They will review and update Complaints Logs ¬†and Client Logs as required;
  • The Candidate will draft complaint responses as required;
  • The Candidate will review negative feedback/resolved Level 1 complaint records;
  • Strong written and verbal communication skills;
  • Planning and Organisation;
  • Problem solving;
  • Analysis;
  • Attention to detail;
  • Decision making;
  • Letter drafting.
  • Strong analytical and problem solving skills.
  • Good Microsoft Excel skills to input, validate and review data.
  • Attention to Detail.
  • Contributes to a team working environment within their own team and through support of other departments.
  • Solid organisational skills to effectively manage multiple tasks in a timely manner.
  • Self-motivated and enthusiastic.
  • Collaborative Team Player.
  • Striving for excellence in every task.
  • Demonstrates eagerness to learn and progress in role.
  • Friendly and pleasant to colleagues.
  • Hard working.
  • Demonstrates an awareness of the professional standards required when working within a regulated law firm and the importance of delivering a quality service to our clients.
  • Values diversity and shows commitment to equality of opportunity.
  • Values Health and Safety and shows a commitment to ensuring a safe working environment.
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